Courses

Master JSM quickly without the overwhelm. Learn the essential portal setup, forms, queues, and automation techniques to run efficient support systems while avoiding costly licensing mistakes. Tired of feeling lost in Jira Service Management? You're not alone—and this course is here to fix that. Whether you're a Jira admin who's been “volunteered” into JSM or you're setting up support for your growing team, this course walks you through exactly what you need to know—no fluff, no overwhelm. We’ll show you how to: Understand how JSM actually works (and how it's different from “normal” Jira) Set up your portal, email support, and issue types like a pro Master Forms to collect the right info from the start (no more back-and-forth) Use queues, SLAs, automation, and notifications to keep your agents sane Make smart decisions about licences and avoid spending money you don’t need to We focus on out-of-the-box features that give you 80% of the value with none of the complexity. No need for custom apps or add-ons (unless you really want to get fancy later). If you’ve got a JSM project to manage—and you don’t want to spend 20 hours watching dry tutorials—you’re in the right place.

Transform Your Team's Productivity in Just 90 Minutes: From Chaos to Sprint Success Stop Drowning in Disorganized Projects. Start Delivering Results That Matter. Are you tired of missed deadlines, confused team members, and projects that seem to drag on forever? You're not alone. Most teams struggle because they lack a proven system to organize work, track progress, and deliver consistently. What if you could transform your team's productivity in just one afternoon? This isn't another boring software tutorial. This is your roadmap from project chaos to systematic success using the world's most powerful project management combination: Jira + Scrum methodology. The Transformation You'll Experience: Before this course: Projects feel overwhelming and never-ending Team members work in silos without clear direction You're constantly firefighting instead of planning ahead Stakeholders ask "when will it be done?" and you honestly don't know Work disappears into black holes with no visibility After this course: Every team member knows exactly what to work on and when You deliver working results every 1-2 weeks (not months) Stakeholders get regular updates and can see real progress Problems are spotted early and fixed quickly Your team feels energized and focused instead of scattered Why This Course Works When Others Don't: Most Jira courses get lost in complex configurations and endless feature lists. This course is different. We use Jira's powerful out-of-the-box Scrum template and proven configurations that work immediately - no custom coding, no complex setups, no months of trial and error. You'll learn the exact same system that Fortune 500 companies use, but simplified for real teams who need results fast. Your 90-Minute Journey to Scrum Mastery: Module 1: From Scattered to Systematic (30 min) Transform your chaotic project approach into a clear, repeatable system. You'll understand why Scrum works and set up your first Jira Scrum project using battle-tested templates. Module 2: From Planning to Delivering (35 min) Stop endless planning sessions that go nowhere. Learn how to run focused sprints that deliver working results every 1-2 weeks, keeping your team motivated and stakeholders happy. Module 3: From Guessing to Knowing (25 min) Replace gut feelings with data-driven decisions. Master the reports and metrics that show you exactly how your team performs and where to improve. What Makes This System Unbeatable: ✅ Leverage Jira's out-of-the-box power - No complex customizations needed ✅ Battle-tested by Fortune 500 companies - Proven at scale ✅ Works for ANY type of project - Software, marketing, operations, you name it ✅ Immediate implementation - Start seeing results in your first sprint ✅ Team buy-in guaranteed - Finally, a system everyone actually wants to use Perfect For: Project managers tired of missed deadlines Team leads who want better visibility and control Small business owners juggling multiple priorities Anyone who's tried Jira before but felt overwhelmed Teams ready to stop talking about productivity and start experiencing it Your Guarantee: By the end of these 90 minutes, you'll have a fully functional Scrum board managing real work, with your team knowing exactly what to do next. If you're not seeing clearer project visibility within your first week, something's wrong - and I'll help you fix it. Stop Managing Chaos. Start Delivering Success. Your team deserves better than constant firefighting and missed deadlines. They deserve a system that works as hard as they do. Ready to transform your team's productivity this afternoon? Join thousands of project managers who've discovered that the right system changes everything.